Adjust Rates Based on Customer Feedback Adjust Rates Based on Customer Feedback

Adjust Rates Based on Customer Feedback

After the customer provides feedback on the lanes, you may want to adjust your rates and run additional reports. You can adjust your rates within the Bid Manager, or directly within the report itself.

Adjust Rates within Bid Manager

  1. Select the Bid Manager icon within the left navigation bar.

2. Select the bid file that you want to edit, then click View Configuration.

3. Enter the updated rates from the customer in the Proposed Rate / Mile column, then click Save Bid Configuration.

4. Click Save within the confirmation modal.

5. The next time you open your report, it will alert you that the bid rates on this report have been updated. Click Run report again to update the report with the current bid rates.

Adjust Rates Within the Completed Report

  1. Open a completed report, click the Manage Simulation button, and create a new simulation or select one from the list.

2. Click the Edit icon within a bid lane.

3. Enter the updated Revenue / Mile and click Save.

4. Click Run Simulation.